Shipping Policy

Mahalo for shopping with Hawaiʻi Camo Co
Many of our products are made to order, meaning each item is created especially for you after your order is placed.

Processing & Production Time

Please allow approximately 2–4 weeks for order processing and shipping. Production times may vary depending on:

product type,
order volume,
holidays,
and supplier availability.

Orders are processed in the order they are received.

Shipping Time

Once your order has shipped, delivery times may vary depending on your location and the shipping carrier. Hawaiʻi Camo Co is not responsible for delays caused by:

postal carriers,
customs,
weather,
holidays,
or other factors outside of our control.

Tracking information will be provided when available.

Multiple Shipments

Some orders may arrive in separate packages depending on the products ordered and fulfillment locations.

Incorrect Addresses

Customers are responsible for providing accurate shipping information at checkout.

Hawaiʻi Camo Co is not responsible for:

lost packages due to incorrect addresses,
returned packages,
or delivery issues caused by customer error.

If an order is returned due to an incorrect or incomplete address, additional shipping fees may apply to resend the package.

Lost or Stolen Packages

Once a package has been marked as delivered by the shipping carrier, Hawaiʻi Camo Co is not responsible for lost or stolen packages.

If you believe your package was lost, please contact the shipping carrier directly using your tracking information.

Damaged Items

If your item arrives damaged or defective, please contact us at [hawaiicamoco@gmail.com] within 7 days of delivery with:

your order number,
photos of the item,
and a description of the issue.

We will review the issue and do our best to resolve it.

International Shipping

International customers are responsible for any customs fees, import duties, taxes, or additional charges required by their country.

Hawaiʻi Camo Co is not responsible for customs delays or additional import fees.

Final Sale Notice

All Hawaiʻi Camo Co products are considered final sale. Please review sizing, product details, and shipping information carefully before placing your order.

Mahalo nui loa for supporting Hawaiʻi Camo Co